If you answered no, you are among the great majority that routinely experiences delays interacting with desktop and web applications. To deal with those common issues, you’d need a tool that accurately measures all the delays occurring on your desktop, and reliably provides that data to your helpdesk, enabling them to quickly resolve your issue. The problem has been that the most common solutions are too onerous to leave running all the time without themselves contributing to performance issues. That leaves your support staff without a bread crumb trail to follow to the root causes of your desktop apps’ delays. Enter UXp, a new tool with an extremely small footprint that can be left running for as long as desktops are in use. Its robust set of dashboards and analytics empower the support team to make short work of those nuisance delays.
Living the “New Normal”
Just what you need and just at the right time Working with many helpdesks, you get to see the normal issues and stresses that users are facing; lockouts, hung applications, slow systems, applicationsRead more »
Dear desktop user – 5 Part
Instead of complaining that her company is slow to nudge its IT consultant to let the helpdesk try the new tool, my patient friend said, she’d enjoy reading what other frustrated desktop users say,Read more »