Dear desktop user, how goes the teleworking? – Part 1

It seemed an innocent question, posed to a longtime friend: now that she and her colleagues are continuing their jobs from home, with her new laptop, did she and they encounter the same delays and hiccups “accessing apps on your Windows desktops that you had before?”

“Well, of course we do!” came the snappy answer. “In fact, I work longer hours because I feel I have to make up for time lost through delays!” Uneven experience on desktops, she felt, are just as common – and frequently more of a challenge now. “The difference is that your resource mix isn’t the same as it was; apps aren’t always behaving the same. And you can’t just pop into the next cube to get advice or see who is having the same problems. You’re alone.”

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