Privacy Policy

OctoInsight, Inc. (“OI”), a developer of software products and seller of these products and related services that owns and operates this website (the “site”), is committed to maintaining the privacy of proprietary personal and business information that is provided to it or received from those accessing the company’s web site. This Privacy Policy describes how OI handles such information.

Last Updated: April 12, 2019


Collecting Personal Information

OI may request or obtain personal information when you or any website visitor uses forms provided for that purpose on the site. This information could reasonably be used to identify you, a person or entity, including names, e-mail addresses, telephone numbers, organizational affiliation, and other similar information that is private, personal or proprietary (“Personal Information”). OI may use Personal Information to correspond with you or any visitor based on the information provided on the forms on our site.


Collecting Site Usage Information

OI collects technical information (“Usage Information”) related to users interacting with the site. Collected Usage Information helps maintain, improve, and protect the site. Usage Information may include the user’s IP address, browser type, page visits and links clicked. OI may preserve Usage Information for a period of time to protect its systems, enforce its Terms of Service or address any security or technical issues.


Cookies / Sessions

OI does not directly employ pixels, cookies, transparent GIF files or other similar technologies to collect information from visitors to or users of the site.

OI relies on third-party service providers to aggregate data about site visitors and site traffic. These service providers are selected based on their commitment to security and transparency.

  • OI uses CloudFlare CDN to improve the user experience and security of the site. You can review the CloudFlare privacy policy at www.cloudflare.com/security-policy
  • OI uses Clicky web analytics to aggregate data about site visits. You can review the Clicky web analytics privacy policy at clicky.com/terms

Use and Disclosure of Collected Information

OI does not sell Personal Information to third parties.

Personal, Usage and other information (“Collected Information”) provided to or received by OI through the site or by other means will be used solely for the purposes for which it is specifically provided including, for example, to enable OI to process, validate and verify purchases of its products and services, to send e-mail notifications about new or existing products and services, to announce special offers, or to otherwise maintain contact with visitors, potential customers, customers and certain other parties. Personal Information is provided to third parties only as necessary to assist OI in responding to queries about its products and services, in providing products and services to its customers or in contacting prospective customers about its products and services. Third parties have no rights to use Personal Information obtained from OI beyond what is necessary to provide such assistance to OI.

OI does not disclose Collected Information that is prohibited by law or the PCI Security Standards.

OI may disclose and use Personal Information in special circumstances where it is necessary to enforce its rights such as to protect intellectual property rights. OI may also disclose or use Personal Information when it believes that the law requires it to do so. For example, OI may be obligated to release personal information pursuant to judicial or other government subpoenas, warrants or other lawful orders. OI may access, use, preserve, transfer and disclose Personal Information, including disclosure to third parties such as government or law enforcement officials or private parties, as OI reasonably determines is legal, necessary and appropriate: to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process; to protect the safety, rights, property or security of OI or any third party; to detect, prevent or otherwise address fraud, security or technical issues; and to prevent or stop activity OI believes poses a risk of being illegal, unethical or legally actionable.

OI reserves the right to disclose and transfer all Collected Information to a subsequent owner, co-owner or operator, or in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of OI’s interests and/or assets or other corporate changes, including legal due diligence.

Any and all of the foregoing disclosures may be carried out without notice.


Information About Persons Located Outside the United States

Providers to OI of Personal and other Collected Information located anywhere outside of the United States should be aware that such information will be transferred to, processed, and stored in the United States. The data protection laws in the United States may differ from those of the country in which such information providers are located, and Personal Information may be subject to access requests from governments, courts, or law enforcement in the United States according to the laws of the United States. By using the site or providing any information to OI, the provider of the information consents to this lawful transfer, processing, and storage of such information in the United States.


Security

Personal and other Information collected by OI is stored in limited access servers. OI will maintain commercially reasonable and prudent safeguards to protect the security of these servers and of the Personal Information stored on them. However, recognizing that no security technology or system is absolutely impenetrable, OI cannot provide an absolute guarantee of the security of our systems or databases. In addition, OI cannot guarantee that Personal and other Information will not be intercepted while being transmitted to OI over the Internet or through wireless communication.

OI is committed to compliance with the EU’s General Data Protection Regulations (GDPR) in all jurisdictions where these regulations apply.


Minors

The OI website, products, and services are all addressed to people who are 18 years old or older. If OI discovers that it has collected personal information from an individual under age 18, OI will delete that information immediately upon being notified that it has such information in its possession. If a parent or guardian of a minor under the age of 18 believes that he or she has disclosed Personal Information to OI, that individual should contact OI promptly so that the information can be deleted from OI’s systems.


Policy Modifications

This Privacy Policy may be subject to change from time to time. Changes will be posted on the website with the date indicating when the updates were made.


Opt-Out

OI provides the opportunity to opt-out of receiving communications from the company and its partners. To request the removal of Collected Information from the OI database and to opt out of receiving future communications from OI, please send an e-mail request to [email protected].


Correcting / Updating Information

Information previously provided to OI may be changed, modified or updated by sending an e-mail to [email protected].


Comments and Questions

If you have any comments or questions about our Privacy Policy, OI’s business practices, the Company or matter relating to OI, please e-mail us at [email protected].